Important information regarding Palm OS™ solutions on cell phones.

9:31 am September 8th, 2004, All AIRCHARGE Palm OS customers should contact us for options on what you need to do to change to another phone. We will convert our hardware to match the phone type you would like to move to. See the following documents for information on compatible phones on other carriers. At the current time there are no options for Verizon, Alltel, or Sprint.
NEXTEL - CINGULAR - AT&T (All of these are Adobe PDF files that will open a new browser window.)

9:42 am September 7th, 2004, Specific information on the Palm™ connection issues. The underlying program in the Palm 3.5 and 4.1 operating systems, "inetlib", used the Palm.Net™ connection to make connections on behalf of the PDA/Phone. When Palm.Net™ was shutdown on August 31st, 2004 all programs utilizing this program stopped connecting via the Internet. The programs will make the data connection and then they stop as there is no Palm.Net™. We will try to keep customers informed as we learn more as well as if there is a fix.

6:50 pm September 3rd, 2004, After further investigation it has been learned that any Palm OS™ based program that utilized the Internet Library commands will not work as they communicated via the Palm.Net system that has been shut down. We currently do not know if any workarounds will be built to resolve this issue. AIRCHARGE customers that do not want to wait to see if a fix will be made can send their printer or card swipe in for conversion to work on another phone from other carriers.

3:30 pm September 3rd, 2004, AIRCHARGE is suspending all sales of Palm OS based phone software and hardware until we know WHEN and IF the problem can be fixed.

September 1st, 2004, AIRCHARGE Palm OS™ customers have been experiencing no connection to the AIRCHARGE or payment gateway systems. We do not know WHEN or even IF there will be a fix for this issue. The timing seems to relate to the shutdown of Palm.Net™ wireless services mentioned below.

Palm.Net™ is ceasing operations:

After more than five years of existence, Palm.Net™ is ceasing operations. The service will close and no longer be available after August 31, 2004. A Q&A is posted on the palmOne web site to help address questions customers may have.