CrossCheck® J2ME™ Version 1.0.1 User Guide

Phone models i50sx, i55sr, i58sr, i85s, i88s, i90c, and i95cl utilizing the data network from Nextel.

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CrossCheck is a "Network Aware" application. Warning: When using CrossCheck to submit a check all other services are blocked. This only occurs when actually transmitting information, not while entering information into the program.

CrossCheck J2ME Program Memory Requirements
You may need to remove some programs from your phone in order to load the CrossCheck software...

 *See note under compatible phone information

To check memory usage and possibly deinstall programs...
Check your Phone's Data and Program Memory usage
In order to download, store and run the application of your choice, you must have enough Data and Program memory in your phone.
Data memory refers to the memory needed to download an application to your phone. Program memory refers to the memory needed to install and run an application on your phone.
To check how much memory your phone has available:

1. From the idle screen, press Menu.
2. Use the navigation button to scroll to "Java Apps", press Select.
3. Scroll to "Java System", press "Select".
4. Press Select, and then press Next to view the "Data Space" and "Prog. Space" available.

Caution: Java applications are stored in your phone using the same memory space used to store Voice Notes. Using a large amount of data memory to store Voice Notes reduces the data memory available for downloading of Java applications. When this occurs, deleting Voice Notes from your phone's data memory space will free memory space for Java applications.
In addition, you may free more Data Memory space by deinstalling an application that you do not wish to use. Deinstalled applications that were obtained from the Nextel website may be redownloaded at a later time at no cost.
To Deinstall Applications:

1. From the "Java Apps" screen, press the navigation button to scroll to the application you would like to delete.
2. Press "Menu".
3. Press the navigation button to scroll to "Deinstall", then press Select.
4. A confirmation screen displays. Press Yes.
5. After deinstall is complete, press Done.

Steps to load CrossCheck software on Nextel phones OTA (Over-the-Air).
Check Year setting on phone

1. Press Menu then scroll to Settings and press SELECT then scroll to Initial Setup and press SELECT.
2. Verify Year is set to the current year.
3. If not, scroll to Year and press button below CHANGE.
4. Press DELETE as needed to correct year and press OK.
5. You will see "Datebook events may be deleted. Continue?"
6. You must press the button below YES.
7. After confirming date change press BACK then EXIT.

Order software from Nextel website
You will need to order the CrossCheck software from the Nextel website. After ordering the software you should follow the steps below.
Confirm Memory
Please follow instructions on page 4 or press Menu and scroll to Java Apps, press SELECT. Java Apps menu will be shown. Scroll to Java System to verify program memory that is available. You may need to delete one or more applications to make room for the CrossCheck program.

WARNING!! - Do not remove Download Apps as it is needed to get the CrossCheck software.
Load CrossCheck Software
Push Menu and go to Java Apps. Scroll to Download Apps. Push button below RUN or INSTALL. (If INSTALL is shown wait for program to install itself and then press DONE.) If run is the choice, Screen will show "Authenticating with expanding …… below it. If the Download Apps program has never been run on the phone text information will be shown about the Download Apps system. Press Bypass.
The next screen that appears will show:

Scroll to New Purchases and press SELECT. Screen will show " Sending Request"
CrossCheck should show on the screen. Scroll to highlight program and press the SELECT button. Screen will again show "Sending Request".
App Details will now be shown and you should just press the button below GET IT.
The system will now start to download the application directly to the phone. Be patient as the two files needed are loaded. Press EXIT after the "Instruction" screen is shown.

CrossCheck setup on phone - Installing Software

1. Once you have exited the Download Apps program highlight CrossCheck and press the button below INSTALL.
2. Wait for program to install on the phone.
3.  When "DONE" appears, press the button below it.

Setting Up CrossCheck account in program

1. Press Menu on the phone and scroll to Java Apps
2. Scroll to CrossCheck and press RUN.
3. Now scroll down to Setup and press OK.
4. The screen will now show Store Number. Enter your merchant store number and press down on the scroll button to enter the store Passcode. Press OK.
5. The screen will now show Current Settings. Please confirm this is correct for your CrossCheck account and if correct press BACK. If the information is incorrect press CHANGE to re-enter your information.

After Account Setup

CrossCheck J2ME Quick Reference Guide

To process check:

1. Verify that the Process Check menu choice is highlighted. This is the default choice when first opening the program. If it is not use the to select. Press the below OK.
2. Enter Amount. This fills from the right and does need "00" entered if whole dollar amount. Press below OK. Amount must be greater than $1.00
3. Enter Check Number press below OK. Check number must be greater then #99
4. Enter 2 letter state of ID. If customer is using a business check enter letters PH. State ID may also be used. Valid 2 letter state code is required unless using business phone number or ZZ for testing.
5. Enter customer ID or business phone number if customer is using a business check and you used PH on the License State screen. Press below OK.
6. Information will now be sent to CrossCheck for processing and screen will show "Please Wait…"
7. Response from CrossCheck will be shown on the screen with either an approval or other message. Please follow instructions provided* by CrossCheck for each response. Press below DONE AFTER recording approval number.

* Not all responses are listed in this user guide as different responses may be added or changed at any time. If error response is shown please refer to screen for error code or instructions.
Compatible Nextel Phone Identification

i50sx i55/58sr i85/88s i90c i95cl Important equipment and network type information
If using i58sr or i88s with PacketStream data service you will occasionally see a "Can't connect to server" message. You must wait 30 - 45 seconds before resubmitting that transaction.

CrossCheck J2ME Response Codes

Transaction Responses

Error Response

Field Validation Responses

Test Your Account Setup
Use $2.00 for amount, check number 123, State ZZ, and for ID use 12345.

Screen Error messages

1. "Please enter setup first." - You have not setup your CrossCheck account on the phone. You will need to go to setup and enter your store number and passcode prior to processing checks.
2. "Can't connect to server. Please try again later." - Network connection not available. If you are in Network push BACK and then OK to retry the operation. If you are not in network will have to wait until you are back in network coverage to complete operation. Look for Red or Green blinking light on the top of the phone.
3. "Amount must be at least $1.01." - The check amount must be greater than $ 1.00.
4. "Check number must be at least 100." - The check number must be greater than 100. Checks numbered lower than 100 cannot be approved.
5. "Not a valid state code. Try again." - You must use a valid state code.

Other Common Data Network Issues
If you receive the message "Server unavailable, please try again later." Please refer to one of these six possible causes:

1. Total Connect data plan is not active on your phone.
2. You have not turned your phone off since activating a Total Connect plan. Turn phone off and then back on. Now try again. You may have to wait from 30 minutes to 24 hours if service was just activated.
3. The data network is not available; you may be out of coverage.
4. You continue to get the message "Please Wait…" for longer than two minutes. Your transmission was most likely processed but the response could not be returned to the phone.
   1. You should press the Red phone button
   2. Then press the Exit button to stop the CrossCheck program.
   3. Now restart the program and try the EXACT transaction again
5. If you receive the error message "Certificate expired" you will need to change the date in your phone setup to the current year. Follow these steps to change year.
   1. Press Menu button on phone.
   2. Scroll to Settings and press SELECT
   3. Scroll to Initial Setup and press SELECT
   4. If year does not show the current year scroll to Year and press CHANGE
   5. Press DELETE to change Year.
   6. Message "Datebook" may be deleted. Continue? You should press YES or you will not be able to run transactions with CrossCheck.
   7. Screen will show "Changed: Year ####""
   8. Press BACK and then EXIT. Your year change has now been saved and you should not see the certificate expired message.
6. If you receive the error message, "Can't connect to server. Please try again later." there is a problem with transmitting data from your current location (possibly out of coverage), there is a general problem with the data network, or there is a problem with the check guarantee server. You can try again if you know you have coverage.

World Products, Inc.
April 2003

©2003 - All Rights Reserved